Internal briefing for Kadisha Edwin’s in-person second-round interviews on Monday, November 16, 2026. Candidate contact details, compensation figures, and CVs are intentionally omitted from this page and are available separately from Talent Acquisition.
9:30 AM ET
Lashianna Upshaw
Assistant Property Manager · Crystal at Harwell
In-person 2nd round scheduled
Bottom line
Milagros advanced Lashianna to this in-person interview after a strong preliminary. She has over eight years of property management experience, progressing from leasing agent to leasing manager, then serving as an assistant manager for four years, including taking over a property. She reported maintaining occupancy of at least 95% throughout her time in the field.
Strengths
- Experience across Class A and B properties, plus current management of a distressed 10-unit property with issues such as air-conditioning problems and floods.
- Preventive maintenance approach. She emphasized work-order documentation, photos, vendor and supply coordination, and organized records.
- For delinquencies, she follows up with letters and door knocking, uses a cash-for-keys option when appropriate, and escalates to eviction when needed.
- Systems: Yardi. She also reported experience with Apolio and Buildm.
- One year in marketing with Veterans at Home, where she reported securing 48 clients.
- Lives in East Point / College Park, is familiar with the Crystal Meadows / Charlestown area, and confirmed her availability for Monday. She mentioned she may know Kadisha from when she lived in that area about 10 years ago.
Watch-outs / areas to probe
- She has not worked tax-credit properties directly, but said she is familiar with tax-credit requirements.
- Her current assignment is a distressed 10-unit asset, so it is worth testing how her process scales to a large multifamily community.
- Compensation expectations: discuss with HR.
Suggested focus for round two
- How she would apply her occupancy, delinquency, and preventive-maintenance process on a larger multifamily site.
- Practical familiarity with tax-credit requirements, given that she has not worked those properties directly.
- Depth of her assistant-manager and property-takeover experience, including systems she would need to learn.
Source: preliminary interview with Milagros De Gracia on Nov 12, 2026, 11:00 AM ET (Fireflies), as summarized in the Nov 13 feedback draft to Kadisha.
10:00 AM ET
Schkeia Bolden
Property Manager · Crystal at Harwell
In-person 2nd round scheduled
Bottom line
Milagros received Schkeia’s attitude, energy, and résumé positively and advanced her to this in-person interview. She has a little over 12 years of experience in real estate, including seven years managing a Metro Atlanta portfolio of approximately 350 properties, with particular strength in vendor coordination, maintenance follow-through, and renovations. Most of that portfolio was single-family, which is the main area to probe for a multifamily Property Manager role.
Strengths
- About 90% of the portfolio she managed was single-family homes, along with a few small apartment communities of 10 or fewer units, some duplexes, and one HOA community.
- Her experience includes marketing, leasing, maintenance, vendor coordination, and owner and tenant relations.
- In her most recent role, she served as Property Operations Manager for a private company with mixed scattered assets, including fix-and-flip projects, furnished rentals, and short-term rentals. She currently works as an independent licensed real estate agent, primarily with apartment locating and tenant placement.
- Systems: PropertyWare at her prior company. She also uses Asana and other task-management tools, along with Google Suite and Microsoft Office, and expressed confidence learning AppFolio and similar platforms.
- She described a proactive maintenance approach, prioritizing requests by urgency and safety, giving tenants realistic timeframes, and following through to completion. She has overseen renovations from start to finish, coordinating vendors in drywall, roofing, HVAC, electrical, and plumbing.
- She confirmed the Monday–Friday, 8:30 AM to 5:30 PM on-site schedule, including occasional Saturdays. She lives in Rex, about 18 to 20 minutes from Atlanta Airport.
Watch-outs / areas to probe
- The portfolio she managed was predominantly single-family, with only a few small apartment communities of 10 or fewer units. Large multifamily operations experience is the main gap to test.
- She currently works independently and is seeking a more established property management and operations role.
- Compensation expectations: discuss with HR.
Suggested focus for round two
- How her single-family and small-community experience would translate to a large multifamily community such as Crystal at Harwell.
- Her approach to occupancy, delinquency, and on-site team leadership (the preliminary focused heavily on maintenance and renovations).
- Comfort learning AppFolio and running a conventional multifamily operation.
Source: preliminary interview with Milagros De Gracia on Nov 13, 2026, 11:20 AM ET (Fireflies), as summarized in the Nov 13 feedback draft to Kadisha.
11:00 AM ET
Carla Holt
Leasing Agent · Crystal at Harwell
In-person 2nd round scheduled
Bottom line
Overall, she comes across as a warm, organized, and relationship-driven candidate. She does not have professional leasing, property management, or CRM experience and is looking for a stable full-time position to enter property management. Milagros recommended moving her forward to this in-person interview.
Strengths
- Background in customer service, administration, and business management, including office and hospital work, plus seven years running her own cleaning business. She is currently an Amazon Flex partner.
- As a six-year resident of her community, she has worked with three management companies from the resident side, referred new residents, served as the on-site yoga instructor, and created surveys to share resident feedback with management.
- She emphasized listening, empathy, and follow-through. She has handled her own marketing through word of mouth and social media, including paid campaigns on Instagram and Facebook, and organizes lead follow-up with Google Calendar and Monday.com.
- She works with Microsoft Office, Excel, and Apple products and is open to training.
- She confirmed the on-site Monday–Friday schedule with occasional Saturdays, lives about 20 minutes from the airport area, and drives.
Watch-outs / areas to probe
- No professional leasing, property management, or CRM experience. She would need training on the leasing cycle and systems.
- Compensation expectations: discuss with HR.
Suggested focus for round two
- How she would convert her resident-facing, marketing, and follow-up skills into a leasing workflow (tours, follow-up, and closing).
- Openness to training and to the role’s compensation structure (discuss with HR).
- Comfort with on-site leasing and working closely with the property manager.
Source: Notion “Candidate Feedback – Carla Holt,” based on the Oct 27, 2026 job-fair preliminary with Milagros De Gracia (Fireflies), as summarized in the Nov 13 feedback draft to Kadisha.
1:00 PM ET
Adonya Hussain
Property Manager · Crystal at Harwell
In-person 2nd round scheduled
Bottom line
The interview with Ian went well, and he wants to move her forward. He told her he would like to put her through to a second round with Kadisha, the portfolio manager, and said her way of thinking is what the organization looks for. The main open issues are compensation and whether she can back up her claims with numbers. Adonya is a property manager currently not working. She recently left a property she managed for four years, where the main problem was resident retention, not delinquency. Her background is mostly Class B and C properties, plus one year at a Class D property. Before that she was an assistant manager at Atlantic Pacific. Crystal at Harwell is about 15 minutes from her, and she is fine with a 30–35 minute commute.
Strengths
- Practical, hands-on fixes. She calls residents before the 90-day renewal notice to clear their open work orders first. When she took over a neglected property, she and her assistant set aside an hour a day to close simple work orders like light bulbs themselves.
- Delinquency. During the post-COVID backlog, when some residents owed around $20K, she booked appointments with each delinquent resident and filled out rent-assistance applications with them, with payments sent straight to the property.
- Judgment. She was candid that she once waived a fee based on a story that turned out to be a lie, and that she now sticks to policy because fair housing requires consistency. She also described holding off an eviction so a mother with a baby could pay before the marshals came back.
- Fit with what leadership wants. Ian connected her answers to Max’s push for an owner’s mindset, accessible “community managers,” and well-kept properties.
Watch-outs / areas to probe
- Few numbers. Ian asked for the starting point, actions, and results on delinquency, but she never gave percentages or outcomes. The same was true of her claim that she turned a property around.
- The 90-day plan. Her answer covered the right areas (occupancy, delinquency, traffic, ready units, work orders) but read more like a list than a plan in order of priority. Given Max’s focus on strategic thinking, that is worth probing in round two.
- Limited Class D experience. It is one year, and most of the portfolio is Class C and D.
- Tax-credit experience is unconfirmed. Ian said it is valuable because two properties are tax-credit properties and a third is coming, but she never said whether she has it.
- No questions about the role. Her only question was about compensation.
- Compensation expectations: discuss with HR.
Suggested focus for round two
- Her quantified results.
- Whether she has tax-credit experience.
- A prioritized 90-day plan for one specific property.
Source: interview overview from Ian O’Carroll, Head of HR, Nov 13, 2026 (Teams, 38 minutes).
